🔒 Privacy Policy

1. Information We Collect

We collect: name, email, phone number, delivery addresses, order history, payment method (not card numbers), browsing behaviour on our site, and device/browser information.

2. How We Use Your Information

Your data is used to: process orders and payments, send order updates and receipts, improve our product recommendations, send promotional emails (only if you opt in), and comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We share data only with: courier partners (for delivery), payment gateways (for processing payments), and analytics providers (anonymised data only).

4. Cookies

We use cookies to keep you logged in, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We use industry-standard encryption (HTTPS/TLS) to protect your data. Passwords are hashed and never stored in plain text. We conduct regular security audits.

6. Your Rights (GDPR / Indian IT Act)

You have the right to: access your data, correct inaccurate data, request data deletion, and opt out of marketing emails. Visit My Data & Privacy to exercise these rights.

7. Data Retention

Order data is retained for 7 years as required by Indian tax law. Account data is deleted within 30 days of a deletion request (subject to legal obligations).

8. Contact

For privacy concerns: [email protected]